Music Wave – Privacy Policy, Terms of Service
Privacy Policy
Effective Date: December 3, 2024
At Music Wave, we value the privacy of our users and are committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, share, and safeguard the personal information provided through our website. By using our website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our site.
1. INFORMATION WE COLLECT
We may collect the following types of personal information:
User-provided data: Name, phone number, and email address when users complete forms on our website.
Browsing data: Information automatically collected through cookies and analytics tools such as Google Analytics, Meta Pixel (Facebook/Instagram), and Google Ads. This includes:
- IP address
- Browser and device type
- Pages visited and time spent on the site
- Website activity
2. HOW WE USE YOUR INFORMATION
We use the information collected for the following purposes:
- To process requests or inquiries submitted through our website
- To send marketing communications, promotions, and updates, when the user has given consent
- To improve our website, services, and user experience through data analysis
- To personalize the advertising and content shown to users
3. INFORMATION SHARING
Our Privacy Policy ensures the following:
- No personal information, including phone numbers, will be shared with third parties, affiliates, or external entities
- Personal information collected will never be sold or shared under any circumstances
- Information will only be used for the purposes stated in this policy
4. MARKETING COMMUNICATION CONSENT
By checking the appropriate box on our website, you agree to receive communications from Music Wave via text messages, phone calls (live, automated, or prerecorded), or emails.
Conditions:
- Communications may include information about products, services, promotions, events, and updates
- Applicable charges: Your phone carrier may apply charges for received text messages or calls
- Voluntary consent: You are not required to agree to these terms as a condition of purchasing any goods or services
Consent Withdrawal:
- You may revoke your consent by replying STOP to any received message
- For SMS campaigns, send HELP for assistance
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies to:
- Remember user preferences
- Analyze website traffic and measure the performance of our advertising campaigns
- Provide personalized content and ads
Users can manage or disable cookies via their browser settings. However, disabling cookies may affect certain site functionalities.
6. USER RIGHTS AND CHOICES
You have the right to:
- Access and update your information: You may request a copy of your personal data or request corrections
- Opt-out of marketing communications: You may unsubscribe from our marketing messages at any time by following the instructions in our emails or texts
- Request data deletion: You may ask us to delete your personal information by emailing us at ventas@musicwavepr.com
7. INFORMATION SECURITY
We take reasonable measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, so we cannot guarantee absolute security.
8. DATA RETENTION
We retain personal information indefinitely unless the user requests deletion.
9. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
10. CONTACT US
If you have questions, comments, or concerns about this Privacy Policy, you can contact us at:
Email: ventas@musicwavepr.com
Phone: (787) 731-1442
Address: 1546 Cll Alda, San Juan, PR 00926
By using our website, you agree to this Privacy Policy.
Terms & Conditions
Effective Date: February 12, 2025
Welcome to Music Wave. These Terms and Conditions establish the rules and regulations for using our website and the services provided by Music Wave. By accessing this website, you agree to these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website.
1. COMPANY INFORMATION
Company Name: Music Wave
Website: https://www.musicwavepr.com/
Email: ventas@musicwavepr.com
Phone: (787) 731-1442
Jurisdiction: Puerto Rico
2. WEBSITE USE
Eligibility: There is no minimum age required to use this website.
Prohibited Activities: Users agree not to engage in illegal activities, misuse of the website, or any behavior that could disrupt its functionality.
3. COMMUNICATIONS & CONSENT
By checking the appropriate box, the user agrees to receive communications from Music Wave via text messages, phone calls (live, automated, or prerecorded), or emails to the number or email address provided.
Conditions:
- Communications may include information about products, services, promotions, events, and updates
- Applicable charges: The user understands that their telecommunications provider may apply charges for received messages or calls
- Voluntary consent: The user is not required to agree to these terms as a condition for purchasing goods or services
Consent Withdrawal:
- You can revoke your consent by replying STOP to any received message
- For SMS campaigns, send HELP for assistance
4. LINK TO PRIVACY POLICY
This website includes a visible link to our Privacy Policy on all pages. The Privacy Policy clearly states that:
- No personal information, including phone numbers, is shared with third parties, affiliates, or any external entities
- Collected personal information will never be sold or shared under any circumstance
5. PRIVACY & DATA COLLECTION
Data Collected: We collect names, phone numbers, and email addresses when users complete forms on our website.
Cookies: Our website uses cookies, including Google Analytics, Meta Pixel (Facebook/Instagram), and Google Ads, to enhance the user experience and for marketing purposes.
Data Retention: User data is stored indefinitely unless a deletion request is made.
Opt-Out Options: Users may opt out of data collection or targeted marketing by following the mechanisms provided.
You consent to receive phone calls and SMS messages from Music Wave related to promotions, event updates, and/or marketing purposes. Reply STOP to cancel, and no further messages will be sent.
For full details, please review our Privacy Policy.
6. PAYMENTS & TRANSACTIONS
Third-Party Services: Online orders and payments are managed through a third-party provider. We accept credit cards as a form of payment.
Order Fulfillment: All order-related policies and procedures are handled by the external provider.
7. INTELLECTUAL PROPERTY
All content, including text, graphics, logos, and trademarks on our website, is the exclusive property of Music Wave. Use, reproduction, or distribution of our intellectual property is prohibited without prior written consent.
8. LIMITATION OF LIABILITY
Music Wave is not responsible for:
- Website interruptions or technical errors
- Issues arising from third-party services (e.g., online ordering platforms)
- Any losses or damages resulting from the use of this website or reliance on its content
9. CHANGES TO TERMS & CONDITIONS
We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
10. CUSTOMER SUPPORT
For questions or concerns, users may contact us via email at ventas@musicwavepr.com.
11. GOVERNING LAW & JURISDICTION
These Terms and Conditions are governed by the laws of Puerto Rico and the United States. Any disputes arising under these terms will be resolved within the jurisdiction of Puerto Rico or the United States.
By using our website, you agree to these Terms and Conditions.